Patient’s Perceptions of Nursing Care-A Descriptive Study from Turkey - Abstract
To conduct a study for examining the patient’s perception of nursing care and the variables that affect this perception. This study was conducted between February and May 2014 with inpatients in internal disease and surgery clinics (except psychiatric and pediatric clinics) of a public hospital in Turkey. The sample of the study consisted of 160 patients who stayed hospital at least three days, voluntarily participated in research and decided to be discharged. In the collection of research data, “Patient Information Form” which includes socio-demographic features of the patients and “Patients’ Perception of Nursing Care Scale” (PPNCS) were used. The statistical
evaluation of data was conducted by Kruskall-Wallis Variance Analysis of Variance and Mann-Whitney U test. Total PPNCS score of patients was found to be 61.2±9.43. While there was a statistically significant difference between patients’ level of education, presence of chronic diseases, companion possession status and hospitalization durations (p<0.05); there was no statistically significant difference between gender, age and previous hospitalization experiences with average PPNCS score. As a result of this study, it was found that the patients enrolled in the study perceived nursing services in positive way, so their satisfaction status with the care they received was found to be at a good level.